Next, from the upper-right of the FireFox browser window, select the downloads arrow and then select SetupProd_TeamsPresence.exe. In the lower-lower left corner right-click SetupProd_TeamsPresence.exe. > Open. The option to open or run the file will appear in different places on your screen depending on the browser you are using as shown below.Īt the bottom of the browser window, select Run to launch the SetupProd_TeamsPresence.exe. Since upgrading from Office 2007 to Office 2010 I am no longer seeing the online presence indicator in my Outlook or in our WSS 3.0 sites. Tip: The tool may take a few minutes to download. Online presence indicator not working since upgrading to Office 2010. If the Microsoft Teams user status shows as unknown or is incorrect in Outlook, please download this specific diagnostic for this issue in the Support and Recovery Assistant outlined in the steps below.ġ) Click here to download this specific diagnostic for this issue Your presence (“Available”, “In a Meeting”, “Do not Disturb” etc.) in Teams can be reflected in Microsoft Outlook so your colleagues know if you are free or on a call.
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